We accept returns within 14 days of receiving your order for a full refund if not happy, however the shipping cost will not be refunded as this will have been utilised when order is sent.
In order to make sure you receive your full cost of wig(s)/hair ordered, the following checklist should be used. You will be required to confirm the following:
- Wig/Hair not washed or plucked
- Lace not cut or bleached
- Tags attached
- Wig/hair net and cap included
- Packaging included
- Gifts (if any) included
Next step is to contact us; returned orders without any communication will not be accepted. A return address will be given and the refund will be processed once order is received in good condition.
Hair care and beauty products returns will not be accepted for hygiene purposes.